職位描述
Responsibilities:
崗位職責
? Understand the overall market including competitors' strengths and weaknesses, supply and demand etc. and identify business to achieve personal revenue goals.
了解整個(gè)市場(chǎng),包括競爭對手的優(yōu)勢和劣勢,供應和需求等,并確定業(yè)務(wù),以實(shí)現個(gè)人收入目標。
? Help to determine promotional price and strategy to maximize sales outcome for nake Retreats, also using negotiating skills and creative selling abilities to close on business and negotiate contracts.
幫助確定促銷(xiāo)價(jià)格和策略,以最大化度假村的銷(xiāo)售結果,同時(shí)使用談判技巧和創(chuàng )造性銷(xiāo)售能力來(lái)完成業(yè)務(wù)和談判合同
? Increase market awareness through different channels for naked Retreats.
通過(guò)不同渠道提高裸心集團旗下度假村的市場(chǎng)知名度
? Responsible for sending generic quotations and tailor-made itineraries for corporate groups. Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
負責發(fā)送公司團體的通用報價(jià)和定制行程。執行并支持已預定業(yè)務(wù)的操作(例如,生成提案,撰寫(xiě)合同,客戶(hù)通信)。
? Attend presentation, meeting and networking events to represent naked Retreats and generate exposure and leads in order to expand business development portfolio and responsible for monthly updating of the corporate database.
代表裸心度假參加演示,會(huì )議和社交活動(dòng),增加曝光度和行業(yè)領(lǐng)導力,以擴大業(yè)務(wù)發(fā)展,并負責每月更新公司數據庫。
? Actively generate leads for corporate events through proactive and aggressive sales actions such as sales plans and cold calls etc as well as build, maintain and manage relationships with corporate guests.
通過(guò)積極主動(dòng)的銷(xiāo)售行動(dòng),如銷(xiāo)售計劃和電話(huà)推銷(xiāo)等,積極為公司活動(dòng)創(chuàng )造并建立、維護和管理與公司客人的關(guān)系。
? Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provide excellent customer service consistent with the daily service basics of naked standard.
支持公司的服務(wù)和關(guān)系策略,通過(guò)在每個(gè)客戶(hù)體驗中提供卓越的服務(wù)來(lái)提高客戶(hù)忠誠度。提供符合裸體標準的優(yōu)質(zhì)客戶(hù)服務(wù)。
? Interacts with guests to obtain feedback on product quality and service levels.
與客人溝通,獲取對產(chǎn)品質(zhì)量和服務(wù)水平的反饋
? Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
通過(guò)了解客戶(hù)的需求,推薦最能滿(mǎn)足他們需求、超越他們期望的適當功能和服務(wù),為客戶(hù)服務(wù),同時(shí)建立與公司的關(guān)系和忠誠度。
? Build and strengthen relationships with existing and new customers to enable future bookings. Manage and develop relationships with key internal and external stakeholders.建立并加強與現有客戶(hù)和新客戶(hù)的關(guān)系,以實(shí)現未來(lái)的預訂。管理和發(fā)展與內部和外部主要利益相關(guān)者的關(guān)系。
Requirements:
資質(zhì)要求
? University degree major in business or hotel management.
大學(xué)本科學(xué)歷,商務(wù)或酒店管理專(zhuān)業(yè)。
? Excellent communication and negotiation skills in both oral and written English & Mandarin.
優(yōu)秀的英語(yǔ)和普通話(huà)的口頭和書(shū)面溝通和談判能力。
? Problem solving attitude and forward thinking.
解決問(wèn)題的態(tài)度和前瞻性思維。
? Committed and detailed-oriented.
認真細致。
? Able to work independently and have a “can do” attitude.
能夠獨立工作,有“愿意做”的態(tài)度
? Devoted to nature preservation, ecotourism and sustainability is highly desirable.
致力于自然保護、生態(tài)旅游和可持續發(fā)展,加分項。
? Minimum 5 years working experience in hospitality industry or sales related.
至少5年酒店業(yè)或銷(xiāo)售相關(guān)工作經(jīng)驗。
? Proficient in computer skills.
精通計算機技能。